Call Center Tools
Professional Company Slogan

Call Center Directories

Call Center Depot - Call center depot, news and information related to call centers, helpdesks, call tracking, contact management and related call center issues.

ContactCenterWorld - Contact Center Portal

Call Center Buyers Guide Directory - directory of call center vendors.

Teleplaza - Directory to locate call center services and software providers.

Ansapoint - A searchable directory of call centers, consultants and trainers.

Call Center Tools

Call Centers
What is a Call Center?
Call Center Software
History of Call Centers
Call Center Basics
Call Center Articles
Call Center FAQs
Call Center Direcotories
Call Center Forums
Call Center Feeds
Call Center Blogs
Submit Call Center Sites
Call Center Wikis
Call Center Products
Call Center Organizations

Help Desks

Help Desks
What is a HelpDesk?
HelpDesk Software
History of Helpdesks
Helpdesk Basics
HelpDesk Articles
Helpdesk FAQs
Helpdesk Directories
Helpdesk Forums
Helpdesk Feeds
Helpdesk Blogs
Submit Helpdesk Sites
Helpdesk Wikis
Helpdesk Products
Helpdesk Organizations

Call Centers

Help Desks

Support

The part of an organization that handles inbound/outbound communications with customers.

A help desk is an information and assistance resource that troubleshoots problems with computers and similar products. Corporations often provide help desk support to their customers via a toll-free number and/or website. There are also in-house help desks geared toward providing the same kind of help for employees only.

Support given by the hardware manufacturer or software developer. It is usually given by telephone or e-mail and includes help in installing and using the products.